Strikes mean 12 hour delays expected at Heathrow

Holidaymakers set to fly out from Heathrow Airport tomorrow (Wednesday 30 November) could face delays of up to 12 hours, thanks to strikes by UK immigration officers over pensions. The British Aviation Authority (BAA) is holding talks with airlines and the UK Border Agency but it is expected that the impact of the strikes will be significant enough to cause major disruption.

The impact of the move by UK immigration offers will be felt most potently at Heathrow. As one of the world’s busiest airports, almost 100 of its long-haul inbound flights will be due to arrive before 09:00 GMT on the same day as the strike, stretching the reduced staffing levels and calling on airport volunteers to assist the Border Agency.

If the strikes go ahead, other airports throughout the UK such as Stansted, Manchester, Newcastle International and Edinburgh may experience delays and disruption, although impact should be minimal. Manchester airport has reported that there is a chance that longer processing times for inbound passengers may be experienced during busy times.

Airlines are duty-bound to fly passengers between the destinations specified on their tickets. In the event of a delay due to strikes, the airline must offer alternatives at no extra charge, food and drink and accommodation if required. Refunds can be issued if a flight is cancelled or seriously delayed, but compensation cannot be issued as a strike is technically beyond reasonable control of the airlines.

In response to the strikes, British Airways and has said that passengers that are likely to face disruption can rebook their flights at no extra cost. Virgin Atlantic has followed suit, offering customers with inbound flights to Heathrow on Wednesday the opportunity to rebook their flights up to four days before and after 30 November. At present, BMI reports that it plans to operate as normal.

Travellers that have booked a package holiday will have each component of their holiday covered, including flights, hotels and accommodation.